Search:

 
  English Español

Support>> F.A.Q  

Support:
Connectivity
F.A.Q
Learning

FAQ

Q: How many users employ SAP Business One?

A:  SAP(R) Business One is used by more than 4000 business worldwide with over 15000 installed terminals.

Q:  Which modules and contained in SAP(R) Business One?
  • Administration:  Allows preliminary definitions to be made and provides maintenance to the system.

  • Accounting:  Covers all accounting aspects of the business and utilizes different types of ledgers and financial reports.

  • Sales: Contains all necessary functions for the sales process, from quotation to the different types of invoices.

  • Purchases:  Shows in detail all the steps to follow for a purchase made by the company as a purchase order, consignment of merchandise, merchandise return; even a journal for purchases.

  • Cardex:  Here one can find all prospects, customers and providers of the company.  It is possible to view all details on the prospects, customers and providers; to keep data of commitments and produce reports dedicated to the customers.

  • Banks:  Has to do with all the financial aspects of the corporation: receipts and payments, deposits, checks, reconciliation and balance analysis.

  • Inventory:  Handling of existing inventories, warehousing of merchandise and list prices in the system.

  • Costs:  Defines the different profit centers of the company and produces reports of earnings and expenses for each center.

  • Reports:  Here are the administrative reports such as pending lists and sales analysis, financial reports, accounting and others related to in-stock merchandise.  It is possible to make specific inquiries to generate reports as required by each user.

Q:  Does TopManage de Panama provide house-calls?
A:  It is the policy of TopManage de Panama S.A. to provide professional service at the highest speed possible for consultation and technical support via On-Line with the program GoToMeeting that is included in the Technology Guarantee. 

We have experience with over 4000 businesses that receive similar service worldwide.  This system of service is used in the US and in many European countries. 

With this system, one of our team of professionals will be connected and will solve your problems within a matter of minutes.

House-calls also applies to customers and has a special charge.  You can benefit from the knowledge and experience of our technicians in the comfort of your business.


Q:  Where can I see a demonstration of the program?
A:  Our team of advisors and sales are always available to provide demonstrations in our offices or in your company in the Colon Free Zone and in Panama; you need only to request a demonstration in your office and our team will be there to answer any questions.

Q:  Does SAP Business One work on the net?

A:  Yes, SAP(R) Business One works on the net with the operative system servers of Windows 98, Me, NT, 2000, XP.
SAP(R) Business One is designed to work with unlimited number of transactions and users because it utilizes the database engine of Microsoft SQL Server 2000.
 
Q: How long does it take to implement the program?
A:  Implementation time of the program depends on the following factors:
  • Complexity of the company

  • Knowledge of the users of the operative system

  • Interest and support of the company's personnel

The average time for implementation of  SAP(R) Business One for one company is between 2 weeks to one month including training.

SAP(R) Business One is the easiest and fastest system that you can find in the Latin American market.

Q:  In which language and data base was this program designed?
A:  SAP(R) Business One was created with applications and technology made by SAP(R) Portal, the sister company of SAP(R) Manage and is programmed in the language of C++, using MS-SQL 2000 data base.

The technology of SAP(R) Portal is being used by famous ERP programming companies, such as BAAN and SAP(R).

Q:  Can SAP Business One manage more than one company?
A:  Yes, the program SAP(R) Business One is multi-company and can support any number of companies.:
 
Q:  Is it possible to make changes in the program?
A:  Yes, SAP(R) Business One contains special tools, such a document preparation and inquiry creation.  With these you can create your own reports, save them in your system and modify the printing formats according to the needs of your company.

The SAP(R) Business One is an "On-Self".  SAP cares about the needs of its customers.  For this reason, every 6 months there is an updated version.

In the section Start System you can define the policy of your company and in this way the system will work according to your needs.

Q:  How can I see information about customers or providers related to an open document?
A:  SAP(R) Business One contains a unique navigation system, that allows viewing and activation of information related to the document that is on the screen, where there is an orange arrow indicating there is more information, if pressed, SAP(R) Business One will give more information related to the open document.

 

  TOPMANAGE DE PANAMA S.A.
(+507)300.7200
 info@topmanage.com.pa
1998 - 2008 © All Rights Reserved
Site Map 
SAP, SAP Logo, R/2, R/3, mySAP, mySAP.com and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are trademarks of their respective companies.

SAP Business One 2007