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F.A.Q |
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Question: |
Can a person enter the portal and register as my customer?
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Depending on the configuration you give the system, people will have the option of registering themselves or filling out a request form to be approved by an authorized company agent. |
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Question: |
Can I have a personalized logo of my company in the OLK Portal?
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With OLK you may have your personalized company logo.
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Question: |
How many modules are in OLK? |
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Administrator Agent Client Pocket |
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Question: |
What types of interactions can exist between my sales agents and my customers that access OLK?
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There is an automatic interaction by means of alerts. There is a message system where customers can communicate with company agents. There is an special offer system that provides discussions between customers and agents for a percentage discount on a specific amount of purchase.
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Question: |
If I use OLK for the different stores of my company, can I manage the different accounts payable and maintain separate control of my accounting movements for each store? |
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Yes, you can. OLK can manage the branches of your company by configuring different series numbers and accounts payable for each type of payment form. |
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Question: |
Is it possible to see how much inventory I have in the warehouse or in a specific store?
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Yes it is possible. OLK works in line with the inventory of ERP SAP Business One which provides you immediate information of the state of your company and includes the state of your inventory. |
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Question: |
Is it possible to install OLK in a hosting service or do I have to install it in my server? |
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You can install it in another server that is not your data base server, as long as there is a direct link between both servers. |
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Question: |
Is it possible to have OLK installed in a hosting server or do I have to have it installed in my server? |
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You can install it in another server that is not your data base server, as long as there is a direct link between both servers. |
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Question: |
Can I change the language of my portal? |
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Yes, OLK has a multilanguage support. |
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